top of page

Privacy Statement

At Live in VN, your privacy is of paramount importance to us. This Privacy Statement explains how we collect, use, share, and protect your personal information when you use our platform, including browsing our website at https://www.liveinvn.com and interacting with our services. By using our platform, you agree to the practices outlined in this Privacy Statement.

1. Information We Collect

We collect two types of information: personal information you provide voluntarily and information we collect automatically.

1.1 Personal Information You Provide When you create an account, inquire about a property, or interact with our services, we may collect the following personal information:​

​

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (when applicable)

  • Preferences and search history related to properties and services

1.2 Information We Collect Automatically When you visit our Website, we collect certain information automatically through cookies, web beacons, and similar technologies, such as:

​

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referring URL

  • Pages visited and time spent on the site

  • Location data (if location services are enabled)

2. How We Use Your Information

  • We use the information we collect for the following purposes:

  • Providing services: To offer you access to property listings, real estate agents, relocation services, and other related services.

  • Communication: To send you updates, newsletters, promotional offers, and other relevant information related to your interests and preferences.

  • Account Management: To create and manage your account, and to assist you in using the Website.

  • Transaction Processing: To facilitate transactions related to property rentals, purchases, and services.

  • Improving Services: To enhance the performance, functionality, and user experience of our Website.

  • Legal Compliance: To comply with legal obligations and resolve any disputes that may arise.

3. Sharing Your Information

Live in VN does not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

​

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform or delivering services to you, such as payment processors, email marketing platforms, and customer support services.

  • Real Estate Agents and Service Providers: We may share your contact details with third-party real estate agents and service providers listed on our platform if you inquire about their services.

  • Legal Requirements: We may disclose your information if required by law, to comply with legal processes, or to protect the rights, property, or safety of Live in VN, our users, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies​

  • We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files stored on your device that allow us to recognize your preferences and improve the functionality of the site. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the Website.

5. Data Security​

  • We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We implement industry-standard security measures, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights​

  • As a user, you have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.

  • Correction: You may request corrections to any inaccurate or incomplete personal information.

  • Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.

  • Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions in the emails we send, or by contacting us directly.

  • Data Portability: You may request a copy of your personal information in a machine-readable format.

  • To exercise these rights, please contact us at daisy@liveinvn.com

7. Data Retention​

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement or as required by law. When your personal information is no longer needed, we will securely delete or anonymize it.

8. Third-Party Websites​

  • Our Website may contain links to third-party websites or services that are not operated by Live in VN. This Privacy Statement applies only to our Website. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content or privacy practices of third-party sites.

9. Children’s Privacy​

  • Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Statement​

  • We reserve the right to update or modify this Privacy Statement at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Statement periodically to stay informed about how we are protecting your personal information.

11. Contact Us​

  • If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: contactus@liveinvn.com

  • Phone: +84 34700 2556

  • Address: Ho Chi Minh, Ho Chi Minh City, Vietnam

bottom of page